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Privacy Policy

Last updated: 10 March 2026

1. About This Policy

Taqwanology ("we", "us", "our") is an Australian technology services company based in Victoria. This privacy policy explains how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

We may collect the following types of personal information:

  • Contact information: name, email address, phone number, business name
  • Enquiry details: project requirements, budget, timeline preferences submitted through our contact form
  • Usage data: pages visited, time on site, referral source, device type (collected via Google Analytics 4)
  • Consultation data: information shared during booked consultations via Cal.com

3. How We Collect Information

We collect personal information through:

  • Our contact form at taqwanology.com/contact
  • Consultation bookings via Cal.com
  • Email correspondence to hello@taqwanology.com
  • Cookies and analytics tools (Google Analytics 4, Meta Pixel)

4. How We Use Your Information

We use your personal information to:

  • Respond to your enquiries and provide quotes
  • Deliver the services you have engaged us for
  • Improve our website and services
  • Send relevant updates about your project (with your consent)
  • Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

5. Analytics & Cookies

We use Google Analytics 4 and Meta Pixel to understand how visitors use our website. These tools collect anonymised data including pages visited, session duration, device type, and geographic region. This data helps us improve our content and services.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

6. Third-Party Services

We use the following third-party services that may process your data:

  • Vercel: Website hosting (data stored in Sydney, Australia region)
  • Google Analytics 4: Website analytics
  • Cal.com: Consultation scheduling
  • Resend: Email delivery for contact form submissions

7. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Our website uses HTTPS encryption for all data transmission. We do not store payment information — all payments are processed through secure third-party payment providers.

8. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form submissions and project correspondence are retained for the duration of our business relationship and for a reasonable period thereafter.

9. Your Rights

Under the Australian Privacy Act, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Complain to the Office of the Australian Information Commissioner (OAIC) if you believe we have breached the APPs

10. Contact Us

If you have questions about this privacy policy or wish to exercise your rights, please contact us:

11. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.